Before independence, all local functions falling under the ambit of urban governance like roads, water supply, drainage, sanitation and street lighting were under the Municipality. Post-independence, there has been a diversion of Municipal functions to other bodies, like the Delhi Development Authority, Delhi Jal Board, State Electricity Board and the Housing Development Board.
This has led to centralized planning and administration of public services. Many decisions made by such bodies are inconsistent with the demands of the people. The citizens find it extremely hard to have their grievances heard and suggestions accepted. The boards lack transparency and accountability. This is one reason why the services in Delhi do not meet the citizen’s expectations.
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